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Your data

Delete your account

You can delete your Eatpace account and everything in it from the app, at any time. Here’s how, and what happens next.

Last updated For an account, and for a guest.

The short version

  • With an account: You, then Account, then Delete account.
  • As a guest: You, then Delete my data, at the bottom.
  • We delete your data right away. Encrypted backups roll off within 40 days.
  • Pro is billed by Apple, so cancel it in Settings too.

Deleting can’t be undone. Want your recipes? Export them first.

Delete it in the app

It takes four steps, with an account or as a guest. Pick yours, then tap a step to see it.

A drawing of the screens, not a screenshot.

What gets deleted

Everything that’s yours in Eatpace:

  • Your account, your email address and your name.
  • Your Cookbook: recipes you saved, imported or wrote, and their photos.
  • Your plans, grocery lists and ratings.
  • Your taste, your Never list and your goals.

It’s deleted from our servers right away. Encrypted backups roll off within 40 days; until then, nobody uses them. Anonymous usage events and crash reports were never linked to you, so there’s nothing in them to delete.

Sign in with Apple

If you signed in with Apple, we also revoke Eatpace’s access to your Apple ID when you delete your account. Eatpace then no longer appears under Sign in with Apple in your iPhone’s Settings.

Your Pro subscription

Deleting your account doesn’t cancel Pro, because Apple bills it. Cancel it first, so you aren’t charged again.

In your iPhone’s Settings
  1. Your name
  2. Subscriptions
  3. Eatpace
  4. Cancel Subscription

Keep your recipes first

Want to keep what you saved? Export your recipes before you delete.

In Eatpace
  1. You
  2. Account
  3. Export recipes

Lost your iPhone, or deleted the app?

Email support@eatpace.com from the address on your account and ask us to delete it. We check that it’s you, delete it, and tell you when it’s done.

Need a hand?

If something doesn’t work the way this page says, write to us and we’ll delete it for you.

support@eatpace.com
Eatpace · Voerman 1, 3893 DT Zeewolde, the Netherlands · Chamber of Commerce (KvK) 89061225 · VAT NL004687986B95

See also: Help center · Privacy policy · Terms of use