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Help center

How can we help?

Answers about plans, swaps, the grocery list, saving recipes, Pro and your account. Can’t find yours? Email us.

Getting started

7 questions
How does Eatpace pick my dinners?

From what you told us at the start: who’s eating, what’s never on the menu and your goals, plus a short taste test. After you cook, tap Loved it, Fine or Not for us. Every answer, and every swap you make, steers the next plan.

Do I need an account?

No. You can start as a guest and plan right away. Make an account with Apple or email when you want to keep your recipes safe and use them on a new iPhone.

Which iPhones does Eatpace work on?

Any iPhone with iOS 18 or later.

Is there an Android or web app?

Not yet. Eatpace is for iPhone. A partner without an iPhone can still plan with you from a link in any browser. Leave your email at the bottom of this page and we’ll tell you when Android arrives.

How many people can I plan for?

From 1 to 10 adults. Kids count as half a portion. Change it in You, under Household.

Can I use metric?

Yes. Units follow your region, US or metric. Switch them in You, under Units.

Does Eatpace work offline?

Your plan, your Cookbook and your grocery list work offline, and what you change syncs when you’re back online. Finding new dinners needs a connection, and imports wait until you have one.

Plans and swaps

8 questions
How many dinners are in a plan?

Five by default, starting tonight; after 8 PM it starts tomorrow. Set anywhere from 2 to 7 in Your rhythm. When a plan runs low, Pro has the next one ready; on Free you build the next one yourself.

Is planning free?

Your first plan is made for you, free. After that you can always build a plan yourself: put any of our dinners, or anything from your Cookbook, on a night with Add to a night, and the grocery list follows. Having Eatpace make a new plan for you every week is part of Pro.

How does Swap work?

Tap Swap on any dinner and you get three alternatives: one like it, one quicker and one lighter, each with a reason, like “Same chicken, 10 minutes faster.” Pick one and the grocery list follows.

What counts as a swap?

Only picking one of the three alternatives in the Swap sheet. Moving a dinner to another night, Quicker and Cook tonight never count. Free includes 5 swaps per plan; Pro has unlimited.

Can I move a dinner or skip a night?

Yes. Tap Move to another night and pick a night; the two dinners trade places. Nights you never cook can be set to off in Your rhythm, and you can skip the next plan when you’re away.

How do diets and allergies work?

Add them under Never in You. Never is strict: a dinner with an ingredient you marked won’t come up, and when in doubt, it leaves the dinner out. Recipes and labels can differ, so always check the ingredients yourself.

Can I plan a leftovers night?

Yes. Turn on Leftovers night in Your rhythm. Once per plan, the night after a cook night is for leftovers: the cook night’s dinner is made as a double portion, and the grocery list counts it.

What is Tonight’s pick?

A notification at 4:00 PM with tonight’s dinner, so dinner is decided before the evening starts. Change the time or turn it off in You, under Reminders.

Grocery list

7 questions
How is the grocery list made?

From the dinners in your plan, for your next 5 dinners by default. The same ingredients are added up into one line. Sort it By aisle for the store, or By meal to see what each dinner needs.

What happens to the list when I swap a dinner?

It follows. The old dinner’s ingredients go and the new one’s come in, so the list always matches the plan.

Can I shop for only some of the dinners?

Yes. Choose which dinners to shop for, and the list shows only what those need. Items you add by hand always stay on it.

What does “I already have it” do?

It takes an item off the list because you have it at home, and we remember that for 14 days, so it doesn’t come back with the next dinner that needs it.

Why aren’t oil and salt on my list?

Staples like oil and salt count as in stock, so they don’t crowd the list. Running low? Add them by hand.

Does the list work in the store without signal?

Yes. Ticking things off works offline and syncs when you’re back online.

Can my partner use the same list?

Yes. When you plan together, there’s one shared grocery list. With Pro, you see each other tick things off live.

Saving recipes

7 questions
How do I save a recipe from TikTok, Instagram or YouTube?

Tap Share on the video or post, then Eatpace. Don’t see Eatpace? Scroll the row of apps to the end, tap More and turn it on. The recipe is saved to your Cookbook with the source and the creator.

How do I save from a recipe website?

Tap Share in Safari, then Eatpace. Or copy the link, then tap + in Eatpace and paste it. Free includes 10 saves from recipe sites; Pro has no limit.

Can I save a recipe from a cookbook or a card?

Yes. Tap +, then Scan a photo, and take a picture of the page. Or tap Write it yourself and type it in.

Why didn’t a video import find everything?

We read the caption, the creator’s comments and the video. If a recipe is only shown or spoken and never written, we may miss an amount. You can always edit what we found.

How many recipes can I import?

Free includes 10 saves from recipe sites and 3 video and photo imports. Both are totals, not a count per month; Pro has no limit. Saving one of our dinners doesn’t count as an import.

How many recipes fit in my Cookbook?

20 on Free; Pro has no limit. Everything you keep counts: dinners of ours you save, recipes you import and recipes you write. Nothing is removed when it’s full. To save another, remove one first or go Pro.

Who can see the recipes I save?

You, and the people you plan with. Imported recipes stay private: they never appear on eatpace.com. Each one keeps its source, so you can always tap Open original.

Planning together

5 questions
How do I invite my partner?

Tap Plan with someone on Home, or open You, then Household, then Invite someone. Send the link; it works for 14 days. Inviting is part of Pro, and your partner joins free.

Can my partner plan without the app?

Yes. The link opens a page in any browser, where they can say I’m in or Pass on each dinner and suggest one.

How do I’m in and Pass work?

For each dinner, you each say I’m in or Pass. A pass can come with a reason, like had it recently, too heavy or not in the mood, and opens the night again; Suggest a dinner fills it. When you’re both in on every night, the plan is agreed.

What is Swipe together?

A quick way to fill open nights. You both swipe through dinners, and it’s a match only when you both like one. Swipe together is part of Pro.

Can we say who cooks which night?

Yes. Each dinner shows who’s cooking; tap it to switch. This is part of Pro.

Pro and billing

7 questions
What does Pro add?

A new plan every week, made for you. Unlimited swaps, unlimited saves and a Cookbook without a limit. Make it your way, which turns any recipe into a version with more protein, vegetarian or ready in 20 minutes. The numbers behind your goal, like grams of protein per plate. And inviting your partner, who plans with you free. Your first plan, plans you build yourself, the grocery list and cook mode stay free.

How much is Pro?

$39.99 a year (that’s $3.33 a month) or $4.99 a month, in US dollars. The App Store shows the price where you live.

How does the free trial work?

Pro is free for 7 days, once, when you choose the yearly plan. Nothing is charged today, we remind you on day 5, and the first payment is on day 7. Cancel before then and you pay nothing.

How do I cancel Pro?

On your iPhone, open Settings, tap your name, then Subscriptions, then Eatpace, then Cancel Subscription. Pro stays until the end of the period you paid for. Your recipes stay.

How do I get a refund?

Purchases go through Apple, so Apple handles refunds. Ask at reportaproblem.apple.com with the Apple ID you paid with.

reportaproblem.apple.com
I paid, but I don’t see Pro.

In Eatpace, open You and tap Restore purchases. Use the same Apple ID you paid with.

Can I switch between monthly and yearly?

Yes. In You, open Subscription and tap Change plan. The App Store handles the switch.

Your account and data

5 questions
I can’t sign in, or I forgot my password.

On the sign-in screen, tap Forgot password and enter your email. We email you a code that works for 10 minutes: enter it in the app, or tap the link in the email, then choose a new password of at least 10 characters. Signed up with Apple? Tap Continue with Apple instead; there’s no password to reset. Still stuck? Write to us and we’ll help you back in.

Write to us
Can I export my recipes?

Yes. In You, under Account, tap Export recipes.

How do I move to a new iPhone?

Sign in with the same Apple account or email on the new iPhone and everything comes along. Using Eatpace as a guest? Make an account first, so your recipes are safe.

How do I delete my account?

In You, under Account, tap Delete account. As a guest, tap Delete my data at the bottom of You. We delete your data right away; copies in our encrypted backups are removed as those backups expire. If you signed in with Apple, we also revoke Eatpace’s access to your Apple ID.

Everything about deleting your account
What do you keep about me?

Only what Eatpace needs to plan your dinners and keep your recipes. We never sell your data and we don’t show ads. The privacy policy names every service that helps us run Eatpace.

Read the privacy policy
Contact

Still stuck? Write to us.

Tell us what you tried and which iPhone you use. A screenshot helps. We read every message. In the app, you can also write to us from You, under Help and feedback.

We answer by email within two business days.

Who runs Eatpace

Eatpace Voerman 1, 3893 DT Zeewolde, the Netherlands Chamber of Commerce (KvK) 89061225 VAT NL004687986B95 support@eatpace.com